Relxs Terms & Conditions

These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("you", "your", or "User") and Relxs LLC, a Delaware limited liability company ("Relxs," "we," "us," or "our"), governing your access to and use of our website, services, and any related digital or physical assets (collectively, the "Service").

By accessing the Service—including browsing our website, interacting with digital collectibles (NFTs), listing, purchasing, or redeeming tokenized physical memorabilia—you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. The Relxs Service

Relxs operates a platform for discovering, trading, and redeeming tokenized memorabilia and collectibles backed by physical items (each, a "Relxs Asset"). Each Relxs Asset is tied to a unique NFT ("Relxs NFT") that represents digital proof of ownership on a supported blockchain (currently Solana).

Users can:

  • Purchase Relxs NFTs through our primary sales
  • Resell them on the Relxs secondary marketplace
  • Choose to redeem their physical item (which burns the NFT)
  • Store assets with Relxs' verified partners under vault-grade security

Relxs serves as both a marketplace provider and curator of authenticated collectibles sourced from verified partners and contributors.

2. Eligibility

To use Relxs, you must:

  • Be at least 18 years old
  • Be legally permitted to transact using blockchain technologies in your jurisdiction
  • Complete any necessary KYC/AML checks if asked to

You agree not to use the platform if you are a resident of any jurisdiction subject to U.S. sanctions or embargoes.

3. NFTs and Physical Redemption

3.1 Ownership

The Relxs NFT is a blockchain-based token representing ownership of the corresponding Relxs Asset. Ownership of the NFT confers:

  • Right to list/sell the asset
  • Right to redeem the physical item
  • Access to additional services (e.g., digital vault, social gallery)

3.2 Redemption

At any time, the holder of a Relxs NFT may request delivery of the associated physical item. Redemption involves:

  • KYC identity verification
  • Burning the Relxs NFT, rendering it non-transferrable
  • Payment of any applicable taxes, shipping, and insurance

Once redeemed, Relxs is no longer the custodian of the physical asset and bears no responsibility for post-delivery issues.

4. Custody & Insurance

All physical Relxs Assets are:

  • Stored by trusted third-party storage partners under professional conditions
  • Fully insured up to market value
  • Audited regularly for authenticity and preservation

Relxs does not guarantee uninterrupted access to stored assets in the event of force majeure or catastrophic system failure but will make best efforts to facilitate rightful owner recovery.

5. Fees

Relxs charges a platform fee on:

  • All secondary sales
  • Redemption events (covering logistics and transfer of custody)

Fees are disclosed during each transaction and may be updated at our discretion. A portion of these fees may be distributed to contributors (e.g., authenticators, sourcers) under agreed terms.

6. Contributor & Partner Agreements

Select contributors—such as Tiana Armstrong—may be compensated for their sourcing, verification, or logistical expertise via revenue sharing agreements.

By agreeing to participate in our network, contributors also agree to:

  • Non-disclosure of confidential methods, sourcing channels, and buyer data
  • Exclusive collaboration with Relxs for similar memorabilia services for a fixed period
  • Allow Relxs to use their name, image, and credentials for public marketing, platform trust, and user education

7. Marketplace Behavior

You agree to use the marketplace ethically and lawfully. Prohibited conduct includes:

  • Listing counterfeit or misrepresented items
  • Circumventing platform fees
  • Using multiple accounts to manipulate pricing
  • Engaging in pump-and-dump or wash trading

We reserve the right to suspend or ban accounts engaged in any such activity.

8. Smart Contracts & Wallets

Transactions on Relxs rely on smart contracts deployed to the Solana blockchain. Users must connect their own wallets to interact with the platform. Relxs:

  • Does not custody your crypto or NFTs
  • Cannot recover lost private keys or access tokens
  • Is not responsible for on-chain errors or malicious external contracts

9. Communications & Consent

By using the Service, you consent to receive communications from Relxs via email, Discord, or in-app notifications. These communications may include updates, confirmations, and service announcements.

10. Intellectual Property

Relxs, the Relxs logo, original campaign materials, and UI assets are protected by copyright, trademark, and trade dress laws. You agree not to reuse, distribute, or modify Relxs content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Relxs shall not be liable for:

  • Price fluctuations of collectibles or NFTs
  • Lost access to digital wallets or tokens
  • Physical damage or loss once an item is redeemed and shipped
  • Interruptions due to third-party platform failures or blockchain outages

Total liability for damages shall not exceed the greater of $100 or the total fees paid by you to Relxs in the preceding 6 months.

12. Dispute Resolution

Any dispute shall first be attempted to be resolved informally. If unresolved, the matter shall be settled by binding arbitration in the State of Delaware under AAA Rules.

By using Relxs, you waive your right to class actions and agree to individual arbitration.

13. Updates and Modifications

Relxs may modify these Terms at any time by updating this page. Continued use of the platform after updates constitutes acceptance of the new terms.

14. Contact

For questions or concerns regarding these Terms, please contact us at:

  • 📧 legal@relxs.com
  • 🌐 https://relxs.com