Privacy Policy

Effective Date: 7/19/2025

This Privacy Policy explains how Relxs LLC ("Relxs," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you access or use our website, platform, social media accounts, or any related services (collectively, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide to Us

You may provide personal information to us directly when using our Service, including:

  • Contact Data: Name, email address, phone number, billing/shipping address.
  • Profile Data: Wallet address, social media handles, account credentials, biography, preferences.
  • Transaction Data: Blockchain transaction history, NFT purchase/sale details, payment confirmations.
  • Communications: Messages or inquiries sent via chat, email, or social media.
  • User-Generated Content: Public comments, reviews, avatar images, or profile media.
  • Financial Data: Wallet balance, historical activity, and fee payment status.

Information from Third Parties

We may collect or receive personal information about you from third parties, such as:

  • Public Blockchains: Transaction records and wallet activity.
  • NFT Marketplaces: Listings, purchases, and sales related to Relxs Assets.
  • Affiliate Programs: Referrals or campaign metrics from influencers or partners.
  • Marketing Services: Demographics, behavior data, and interest profiling.
  • Third-Party Logins: Data received if you connect using platforms like Discord or Twitter.

Automatic Data Collection

We collect data automatically when you use the Service:

  • Device Data: Device type, OS version, browser, IP address, language, and geolocation.
  • Usage Data: Pages visited, time spent, actions taken, and referral sources.
  • Cookies & Tracking Tech: We use cookies, pixels, and local storage for site functionality, analytics, and personalization.

2. How We Use Personal Information

We use your data to:

  • Provide, operate, and enhance the Service;
  • Process transactions and NFT purchases;
  • Facilitate secondary sales and redemption logistics;
  • Personalize your experience and communicate with you;
  • Prevent fraud, enforce platform rules, and ensure compliance with the law;
  • Conduct analytics and improve platform design and product features;
  • Market new drops, events, or platform updates (you can opt-out of marketing anytime).

We may also use anonymized or aggregated data for research, insights, or internal planning.

3. How We Share Information

Relxs may share your information with:

  • Service Providers: Hosting, analytics, KYC, customer service, logistics, and payment processors.
  • Partners & Affiliates: For promotional partnerships or operational integrations.
  • Marketplace Integrations: Platforms like OpenSea or Magic Eden, when necessary.
  • Authorities: To comply with legal obligations or investigate abuse.
  • Business Transfers: As part of mergers, acquisitions, financing, or asset sales.
  • Other Users: When you publicly list a collectible or interact in social spaces like forums or galleries.

4. Your Choices

  • Marketing Opt-Out: You can unsubscribe from promotional emails at any time.
  • Profile Updates: You may edit your information by logging into your account.
  • Cookies: Most browsers let you block or clear cookies. Disabling them may affect functionality.
  • Linked Accounts: Disconnect third-party services via your settings if desired.

5. Security

We implement industry-standard security protocols to protect your data, but no system is entirely immune to breaches. We recommend using secure passwords, enabling wallet protections, and remaining cautious of phishing attempts.

6. International Transfers

Our infrastructure is U.S.-based and may transfer and store your data in countries outside of your own. By using Relxs, you consent to this data transfer, even where local privacy laws may differ.

7. Children

The Relxs platform is not intended for users under 18. If we discover that a minor has submitted personal information, we will delete it as required by applicable law.

8. Updates to This Policy

We may update this Privacy Policy at any time. When we do, we will revise the "Effective Date" above and, where appropriate, provide additional notice (e.g., email or in-app messaging). Continued use of the Service after any update constitutes acceptance of the changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out:

  • 📧 privacy@relxs.com
  • 🌐 https://relxs.com